Technology

What is the Difference between Managed IT and Co-Managed IT Services?

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In today’s digital world, organizations are increasingly reliant on technology to keep them up and running. As such, IT services are more important than ever in keeping businesses competitive. But what are the differences between managed IT and co-managed IT?

Managed IT

Managed IT service is a term used to describe the outsourcing of IT services to a third-party provider. The provider typically takes responsibility for managing and maintaining IT systems and networks. This can include hardware and software management, patch and security management, data backup and recovery services, and more. 

Pros: 

– Cost Savings: The most apparent advantage of managed IT services is the cost savings that can be realized. Businesses can reduce the costs associated with in-house IT personnel and the need for in-house IT infrastructure.

– Proactive Monitoring: Managed IT services provide round-the-clock monitoring so potential problems can be identified and addressed before they become major issues.

– Expertise/Resources: Managed IT service providers often have access to more extensive resources and a wider range of expertise than an in-house IT staff.

Cons: 

– Loss of Control: When you outsource your IT services, you are putting your trust in the hands of an outside provider. This can be difficult for some organizations, as they may not have the same degree of control over their systems and networks. 

– Reduced Flexibility: Managed IT service providers offer pre-defined services and packages, so organizations may not have as much flexibility in terms of customization. 

Co-Managed IT

Co-managed IT is an alternative to traditional managed IT services. Co-managed IT services involve collaboration between an in-house IT staff and an external managed services provider. The organization retains control over IT services while still being able to take advantage of the expertise and resources of the managed services provider. 

Pros: 

– Control: Organizations have more control over their IT systems and networks, as they are not completely reliant on an outside provider.

– Flexibility: With co-managed IT services, organizations can tailor their services to better fit their specific needs and requirements.

– Cost Savings: Organizations can still realize cost savings by relying on an outside provider for certain aspects of IT management. 

Cons: 

– Communication: Since two separate entities are involved in co-managed IT services, communication can be challenging. Organizations need to make sure the in-house IT staff and the managed services provider are all on the same page.

– Time: Co-managed IT requires more time and effort on the part of the organization, as they are still responsible for certain aspects of IT management. 

Wrap Up

Ultimately, it’s important to weigh the pros and cons of managed IT and co-managed IT when deciding which is the right option for your organization. Both types of services can be beneficial, but it’s essential to understand their differences and make an informed decision.

Learn more about the differences between managed IT and co-managed IT services as you check out Cyber Command. It is an expert IT service provider that helps businesses make IT a streamlined part of their operations. Schedule a technology strategy session by visiting their website at cybercommand.com

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